The UBA authorities had, on Thursday, emailed customers telling them that they could not use the bank’s debit/credit cards to purchase certain services or items, such as jewelry, pornography, or betting, among others.
The bank however sent another email today cancelling the ban and informing that they are free to use its
The new email, signed by Executive Director, Group COO, Mr. Chukwuma Nweke, reads:
In our relentless bid to continuously provide excellent services to our customers, we work hard to protect your transactions and Identity.
We recently sent you correspondence indicating that your cards would be protected from certain risky sites.
We have listened to you and have heard that this is not in line with your expectations. We have immediately made adjustments accordingly.
Please be informed that all sites have been unblocked and you can now transact on any platform globally that you would like to whilst we continue to provide surveillance on some high risk activity points to protect your transactions.
We apologise for any inconvenience caused and will continue to work hard to serve you better.
Sincerely,
Chukwuma Nweke
Executive Director, Group COO
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